Letter and E-mail Writing

Whether you're looking to put customer service in to your correspondence or simply want to ensure you create a professional image, this course will help you get your message across accurately in writing.

Key areas include style, layout, tone, language and grammar. This course will help you produce effective correspondence applying the rule of K.I.S.S. 'Keep It Short and Simple'.

E-mails and letters will become easier and quicker to write, and much more effective. Your correspodence will be clearer and easire to read, empathetic and waffle free, to the point and more motivating for the reader to read.

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